Effective data: 3 April 2025

Welcome to Your Tour Guide. Your privacy is important to us.

This Privacy Policy explains what information we collect, how we use it, and your rights as a user of our mobile application available on the Apple App Store and Google Play Store.

1. Information We Collect

We do not collect or store any personal data such as your name, email address, or location.

However, we may collect anonymous usage data to help improve the app experience, including:

• Which video tours are downloaded
• Which videos are played
• Whether a video was completed or aborted
• The language selected by the user

This information is never linked to your identity and is only used for analytical purposes to enhance our services.

2. In-App Purchases

Some tours or venue content may be offered for a fee. Paid content can be purchased through:

• In-app purchases (via Apple or Google)
• Direct purchases at the venue or tour location

We do not process or store any payment details. All transactions are securely handled by the relevant platform (Apple, Google) or the venue

3. Use of Location

Our app does not collect, store, or track your location data.

4. Wi-Fi and Mobile Data Usage

We recommend downloading video content over a Wi-Fi connection or when using free data networks offered by venues or tours.

Please note: Downloading videos over mobile data may incur charges if you exceed your mobile data plan. We are not responsible for any such charges.

5. Liability Disclaimer

We strive to offer a safe and enjoyable user experience, but we are not liable for any incidents, damages, or losses that may occur while using the app or its content.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

7. Contact

If you have any questions about this policy, feel free to contact us at: info@yourvideoguide.com

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